In all its misery, the COVID year has also been an enabler; as we had to find our way through the new reality, it has allowed us to show – and grow – the quality of our leadership. And the highest possible quality of responsible leadership is what we will all need as we are heading into an uncertain new year, knowing that the volatility of the past 12 months is far from over. What are we taking away as leaders from the COVID year 2020? What have we learned and which lessons we want to take with us into 2021? Here are some of our lessons.